Privacy Policy
Last updated: January 25, 2026
1. Who we are
We are JNDIVINE TRADING LTD. (“we”, “us”, “our”), an online multi‑vendor marketplace operated at JNDIVINEMARKET.COM. We provide a platform where independent sellers (“Vendors”) can offer products to customers.
If you have questions about this policy, you can contact us at:
Email: admin@jndivinemakret.com
Address: Calgary, AB., Canada
2. What data we collect
We collect the following types of personal data:
Information you provide to us:
– Account details: name, email address, password, billing and shipping address, phone number.
– Order details: products purchased, payment method (masked card details via our payment processor), transaction amount, order history.
– Communications: messages you send us or Vendors (support requests, complaints, reviews).
– Vendor data (for sellers): business name, contact details, tax and payment information, store description, uploaded content (product listings, images, etc.).
Automatically collected information:
– Usage data: pages visited, clicks, viewed products, referring site, date/time of visits.
– Device and technical data: IP address, browser type, operating system, device identifiers, cookies and similar technologies.
Information from third parties:
– Payment and fraud‑prevention providers.
– Analytics and advertising partners (if used).
– Identity verification or KYC services (for Vendors, if applicable).
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3. How we use your data
We use your personal data to:
– Provide and manage your account and orders.
– Process payments and prevent fraud.
– Enable communication between you and Vendors about orders.
– Operate and improve our marketplace, products, and services.
– Provide customer support.
– Send service messages (order confirmations, shipping updates, important notices).
– Send marketing communications (only with your consent where required by law).
– Comply with legal obligations (tax, accounting, dispute handling).
4. Legal bases
We process your data on these legal bases:
Contract: to create and manage your account, process your orders, and provide our services.
– to keep records for tax, accounting, and regulatory purposes.
– to prevent fraud, improve our services, and protect our rights.
– for sending marketing communications and placing non‑essential cookies, where required.
5. How data is shared (including Vendors)
We may share your data with:
Vendors:
– When you place an order, relevant personal data (name, contact details, shipping address, purchased items, and any order notes) is shared with the Vendor(s) fulfilling your order so they can process and deliver it.
– Vendors are independent data controllers or processors (depending on the law) and are responsible for their own compliance when using your data.
Service providers (processors):
– Payment processors and banks.
– Hosting providers, email services, IT support.
– Analytics and marketing tools (if used).
Authorities and legal:
– When required by law, court order, or to protect our rights, safety, or the rights of others.
We do not sell your personal data to third parties.
6. Cookies and tracking technologies
We use cookies and similar technologies to:
– Make the website function (e.g., login, cart, checkout).
– Remember your preferences.
– Analyze site usage and performance.
– Provide personalized content and, where applicable, advertising.
You can control cookies through your browser settings and (if implemented) our cookie banner or preferences center. Disabling certain cookies may affect site functionality.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
7. Marketing communications
With your consent (where required by law), we may send you:
– Newsletters, promotions, and updates about our marketplace or Vendors.
You can opt out at any time by:
– Clicking the unsubscribe link in our emails, or
– Contacting us at [your contact email].
Even if you opt out of marketing, we will still send you service emails (e.g., order confirmations).
8. Your rights
Depending on your location, you may have some or all of the following rights:
– Access your personal data and receive a copy.
– Correct inaccurate or incomplete data.
– Delete your data (subject to legal and legitimate retention needs).
– Restrict or object to certain processing.
– Withdraw consent where processing is based on consent.
– Data portability (receive your data in a structured, commonly used format).
– Lodge a complaint with your local data protection authority.
To exercise your rights, contact us at admin@jndivinemarket.com. We may ask for proof of identity before processing your request.
9. Data retention
We keep your personal data only as long as necessary for:
– Providing our services and fulfilling contracts with you.
– Meeting legal, accounting, and tax obligations.
– Resolving disputes and enforcing our agreements.
When data is no longer needed, we delete or anonymize it.
10. Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
11. Vendors’ responsibilities
Vendors on our marketplace may process your data to fulfill orders, provide customer service, and manage their businesses. Vendors must:
– Use your data only for lawful purposes related to order fulfillment and customer service.
– Comply with applicable data protection laws.
– Implement appropriate security measures.
If you have concerns about how a Vendor uses your data, you can contact us and/or the Vendor directly.
12. Children’s privacy
Our services are not directed to children under 16, and we do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date above. We encourage you to review this policy regularly.
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14. Contact us
If you have any questions or requests regarding this Privacy Policy, you can contact us at:
admin@jndivinemarket.com
Calgary, AB.,